Issue: Lost X-Ray Photos in Cadi
Objective: To guide users through the process of recovering lost X-Ray photos in the Cadi software.
Steps to Recover Lost X-Ray Photos
1. Access the Recycle Bin
- Navigate to your desktop.
- Double-click on the Recycle Bin icon.
2. Locate Deleted Files
- Within the Recycle Bin, sort the files by "Time Deleted."
- Compare the deletion time with the time you noticed the X-Ray images were lost at the X-Ray station.
3. Identify and Restore Files
- Look for three specific file types with the same timestamp: a .mih file, a .bmp file, and a .dic file.
- Select these three files, right-click on them, and choose 'Restore.'
- The files will be restored to the
C:\Cadi\tmpdirectory.
4. Reopen Cadi Software (Optional)
- Sometimes, reopening Cadi after the files have been restored can lead the software to automatically recognize recovered images.
- To check if this has happened, reopen Cadi and navigate to the patient's file who lost the photo. Verify if the X-Ray image has been restored to the correct folder.
If Automatic Restoration Does Not Occur
5. Manually Transfer Files to Patient Folder
- Open the patient’s file in Cadi where their photos are correctly displayed.
- Right-click on one of the photos in the right-side square panel at the bottom of the screen.
- Select "Open in Windows Explorer." This opens the folder where the patient's X-Rays are stored.
- Copy the three restored files from
C:\Cadi\tmpto this patient folder.
6. Confirm Photo Restoration in Cadi
- Once the files are transferred to the patient's folder, the X-Ray should now appear in the patient’s file in Cadi.
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